Alternatively, you can also use the System Restore feature to undo system changes using one of the available restore points, which can potentially fix the black screen problem on Windows 10. You won't lose your files, but depending on the current configuration, you may lose some settings, apps, and updates. (System Restore will only work if you have previously enabled and configured the feature.)
When the device has a black screen, you won't be able to use System Restore normally, as such, you'll need to manually trigger the recovery environment:
To access the Advanced startup environment, use these steps:
As soon as the Windows logo appears on the screen, press the power button to interrupt the boot sequence.
After the third interruption, Windows 10 will open into the Advanced Startup environment, and then you can continue with the steps below to use System Restore.
Alternatively, you can use a USB bootable media to access the Advanced startup settings using these steps:
Start computer using a USB bootable media.
Click the Repair your computer link in the bottom-left corner.
Once you complete the steps, continue with the System Restore instructions.
To restore a computer to an earlier time to fix the black screen problem, use these steps:
Click the System Restore option.
Click the Next button.
After you complete the steps, System Restore will restore the device to an earlier time removing system changes since the date of the restore point, which may resolve the black screen issue on Windows 10.
Alternatively, you can also use the System Restore feature to undo system changes using one of the available restore points, which can potentially fix the black screen problem on Windows 10. You won't lose your files, but depending on the current configuration, you may lose some settings, apps, and updates. (System Restore will only work if you have previously enabled and configured the feature.)
When the device has a black screen, you won't be able to use System Restore normally, as such, you'll need to manually trigger the recovery environment:
To access the Advanced startup environment, use these steps:
As soon as the Windows logo appears on the screen, press the power button to interrupt the boot sequence.
After the third interruption, Windows 10 will open into the Advanced Startup environment, and then you can continue with the steps below to use System Restore.
Alternatively, you can use a USB bootable media to access the Advanced startup settings using these steps:
Start computer using a USB bootable media.
Click the Repair your computer link in the bottom-left corner.
Once you complete the steps, continue with the System Restore instructions.
To restore a computer to an earlier time to fix the black screen problem, use these steps:
Click the System Restore option.
Click the Next button.
After you complete the steps, System Restore will restore the device to an earlier time removing system changes since the date of the restore point, which may resolve the black screen issue on Windows 10.